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A Digital Visitor Environment for Modern Museums

Built and deployed at Hiller Aviation Museum, California.

50,000+ sq ft museum space

800+ high-resolution

3D scans

On Hiller’s official website

Digital Twin Awards 2026 Winner

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Case Study: Hiller Aviation Museum

Navigation, education, and engagement across a 50,000+ sq ft aviation museum.

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2026 Digital Twin Awards Winner — Arts & Culture
International recognition for real-world use of digital environments. View the official listing  

Why Museums Use It

Visitors arrive prepared

Visitors understand where to start, what to see, and how the museum is organized before arrival.

Stronger visitor engagement

Help visitors discover more of the collection and engage with exhibits in new ways.

Support education

Extend school visits, STEM programs, and educational content beyond the physical museum.

International visitors

Multilingual access makes museum content easier to explore for visitors from around the world.

Additional revenue opportunities

Premium tours, exclusive content, memberships, and digital experiences.

One connected environment

Bring maps, exhibits, media, visitor services, and educational resources together.

A Museum Digital Experience in Practice

15,000

Virtual visitors in the first 2 months

13 min

Average time spent in the experience

+15%

Growth in email subscribers

Results from a published Matterport museum case study. Individual results may vary. View the case study

From Existing Resources to One Connected Experience

Your existing website, maps, guides, and content remain valuable.
The digital environment brings them together around the real museum space.

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Before

❌  Useful information lives across maps, PDFs, webpages, and staff resources

❌ Visitors move between different sources to plan their visit

❌  No single place to understand the full museum

❌  First-time visitors may still need help understanding where to begin

❌  Multiple resources need to be managed separately

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After

✓ One interactive layer connects existing museum resources
✓ Visitors understand the museum spatially before arrival
✓ Maps, exhibits, programs, and visitor information work together
✓ Information is available where visitors need it
✓ Existing content becomes easier to discover and use

What the Environment Can Do

Built around your museum. Expandable as your needs grow

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Museum Guide

Clear orientation and navigation throughout the museum.

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Guided Routes

Curated paths to explore highlights and exhibits.

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Search & Discovery

Find specific exhibits, objects, and information instantly.

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Audio & Multimedia

Stories, video, audio, documents, and educational content in context.

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Multilingual Access

Make the same environment accessible to international visitors.

Beyond the Visitor Experience

The same digital environment can support additional museum needs without rebuilding the core experience.

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Augmented Reality

Add interactive AR layers to exhibits — with stories, 3D content, and information accessible through visitors’ own smartphones.

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AI & Smart Assistance

Add conversational guidance, exhibit discovery, visitor information, and on-demand assistance.

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Premium & Revenue Experiences

Create member-only access, premium virtual experiences, sponsored content, remote programs, and other paid digital offerings.

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Staff & Facility Use

Extend the same environment to staff training, facility orientation, event planning, documentation, and project coordination.

Start Small. One Area. One Use Case.

1

Select

Choose one gallery, exhibit, building, or visitor route.

2

Build

We create a focused environment using your existing content and spatial capture.

3

Evaluate

Your team reviews the environment in real conditions.

4

Expand

Expand only if the pilot proves value for your museum.

For selected projects, a focused pilot can be used to evaluate the approach before a broader rollout.

Let’s Explore What’s Possible for Your Museum

Interested in whether this approach could work for your museum? Send me a note and I’ll be happy to discuss your space, goals, or a possible first use case.

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Slava Kiselev
Founder, DRONE & VR360
(669) 667-9080

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